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Legal

Terms of use

What the service does, what it refuses to do, and what will get an account suspended.

DraftNotice version 2026-09-v1

Draft

This is a draft, pending legal review.

What the service does and does not do is described accurately below, because it is what the software does. The numbered outline is the structure a lawyer will complete; it is not yet a contract and should not be relied on as one.

The short version

What this service is, in plain language

  • It relays a short message from someone who scanned your QR to your email address. That is all it does.
  • It is not an emergency service. In an emergency, call 112. Email can be delayed and is never guaranteed.
  • Both sides are verified. Neither side ever sees the other’s contact details.
  • An alert may not be delivered if the owner has paused their QR, muted that reason, or blocked the sender.
  • Harassment, threats, impersonation, false alerts and attempts to identify the other party will get an account suspended.
  • You must be 18 or over, and one person may hold one account.

The other party

Who provides the service

Legal entity
RGOLabs India Pvt. Ltd.
Registered address
Mahagunpuram NH 24 Ghaziabad, Uttar Pradesh 201002
Grievance officer
Being updated

Not yet written

Sections the full terms will contain

The structure counsel will fill in. None of it is in force.

  1. Acceptance and eligibility

    To be written

    Who may use the service: 18 or over, one account per person, verified email and WhatsApp.

  2. What the service is

    To be written

    An email relay between a person who scans a QR and a vehicle’s owner. It is not an emergency service, and delivery of an alert is not guaranteed.

  3. Acceptable use

    To be written

    No harassment, threats, obscenity, impersonation, false alerts, spam or unlawful content; no attempt to identify the other party, scrape the service or enumerate QR codes.

  4. Alerts and limits

    To be written

    Limits exist on how many alerts one person may send. An alert may not be delivered if the owner has restricted contact. Some alerts are held for review.

  5. Your content

    To be written

    Messages, public notes and nicknames: what you keep, what we may relay, and how something is removed.

  6. Suspension and termination

    To be written

    What causes an account or a QR to be suspended, and how to appeal.

  7. Privacy

    To be written

    Cross-reference to the privacy policy.

  8. Disclaimers and limitation of liability

    To be written

    To be drafted by counsel.

  9. Governing law and jurisdiction

    To be written

    To be drafted by counsel.

  10. Grievance redressal

    To be written

    The officer, the mailbox and the response timelines.

  11. Changes to these terms

    To be written

    How a change is notified.

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